This Refund and Cancellation Policy explains how cancellation and refunds work for your Faithmetrics subscription, operated by Aquinas Studios Corp. Your purchase is processed by Paddle (Paddle.com Market Limited), our payment provider and merchant of record.
Faithmetrics is a flat USD $8 per month subscription that renews automatically each month. You can cancel at any time. When you cancel, your subscription will not renew for the following month, and you will keep access for the remainder of the period you have already paid for.
Because Faithmetrics is a low-cost monthly subscription giving immediate access to digital content, we do not provide refunds for the current paid period once it has begun. Cancelling stops future renewals; it does not refund the month already in progress.
If you are a consumer in the European Union or United Kingdom, you normally have a 14-day right to withdraw from a distance contract without giving a reason. For digital content and services supplied immediately, this right may not apply where, at checkout, you expressly ask for access to begin straight away and acknowledge that you lose the right to withdraw once access has started. Where you have not waived this right, you may exercise it within 14 days. These statutory rights always apply in addition to this policy and are not affected by anything stated above.
As our merchant of record, Paddle is the seller of record for your purchase and handles billing, invoices, and tax. Paddle may, at its discretion and in line with applicable law and its own buyer terms, process refunds or adjustments. Refund requests can be made through the link on your Paddle receipt or by contacting us, and we will work with Paddle to resolve them.
If you were charged in error, charged after cancelling, or could not access what you paid for, please contact us and we will put it right.